Frequently Asked Questions
Shipping and Delivery
Where do you ship from. All orders ship from our U.S. warehouses.
Which countries do you ship to. We currently ship within the United States only.
How long does delivery take. Standard shipping takes 5-10 business days after a 1-2 day processing window.
How much does shipping cost. Free on orders over $75. A flat $6.99 rate applies to smaller orders.
Can I track my order. Yes. A tracking link is emailed the moment your order ships.
Returns and Refunds
What is your return policy. 30 days from the delivery date for unused items in original packaging.
How do I start a return. Email support@novaratech.io with your order number and we will send prepaid return instructions.
When will I receive my refund. Refunds are issued within 5-10 business days after we receive the returned item.
What if my